Sensory Nest (“we”, “us” or “our”) is a Montessori-led family learning centre and childminder setting based at 260 Hethersett Close, Newmarket, CB8 7AT. We are committed to protecting the privacy and security of the children, families and visitors who use our services and our website.

This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, enquire about or use our services (including childminding, our home education hub, kids’ art classes, chess club, Polish lessons, family therapy and emotional support, birthday parties and events), or otherwise interact with us.

We are the data controller for the personal data described in this policy, and we process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

Who We Are

Sensory Nest is run by founder Anna Getka-Winek and her team, including co-founder Kamil Winek, alongside our teaching team, specialist coaches and an independent network of therapists and wellbeing partners.

Address: 260 Hethersett Close, Newmarket, CB8 7AT

Email: nestsensory@gmail.com

 

The Information We Collect

Depending on how you interact with us, we may collect the following categories of personal data:

• Parent or carer contact details, such as name, email address, telephone number and home address

• Child’s details, such as name, date of birth, allergies, dietary needs, medical conditions, developmental notes and emergency contact information

• Booking and enquiry information submitted through our website forms, Wix Bookings, or by email and telephone

• Payment information processed for fees, where applicable (we do not store full card details ourselves; this is handled by our secure payment provider)

• Photographs and videos of children taken during sessions, classes or events, used only with explicit parental consent

• Safeguarding and welfare records are held in line with our safeguarding policy and Cambridgeshire County Council requirements

We also automatically collect limited technical information when you visit our website, such as IP address, browser type and pages visited, via standard analytics tools.

 

How We Use Your Information

We use personal data to:

• Provide and manage childminding, education, classes, clubs and events

• Respond to enquiries and process bookings

• Ensure the safety, welfare and wellbeing of every child in our care

• Communicate with parents and carers about sessions, schedules, and important updates

• Process payments for our services

• Meet our legal, regulatory and safeguarding obligations, including those set out by Cambridgeshire County Council

• Improve our website and services

• Send marketing communications where you have given consent (you may opt out at any time)

 

Our Legal Basis for Processing

We rely on the following legal bases under UK GDPR:

• Contract - to deliver the childcare, education or activity services you have booked

• Legal obligation – to meet safeguarding, regulatory and statutory record-keeping requirements

• Consent - for photography, video, marketing communications, and certain health or medical information

• Legitimate interests - to operate, maintain and improve our services and website, where this does not override your rights and freedoms

 

Children’s Personal Data

As a setting that cares for and educates children, the protection of children’s personal data is central to everything we do. Information about your child is collected directly from parents and carers and is used solely to provide safe, high-quality care and education. We never use children’s personal data for marketing purposes, and access to records is restricted to staff and practitioners directly involved in your child’s care.

Photographs and videos of children are only taken, used or shared with specific parental consent, which can be withdrawn at any time.

 

Independent Therapists and Specialist Practitioners

Sensory Nest works alongside a network of independent, self-employed practitioners, including independent counselling support, an independent HCPC-registered music therapist, and an independent equine-assisted therapist based in Bury St Edmunds. Wherever you choose to access these services, the relevant practitioner acts as a separate data controller for the personal data they collect directly from you, and their own privacy practices will apply. We will only share information with these practitioners where you have given consent or where it is necessary for your child’s safety and wellbeing.

 

Sharing Your Information

We do not sell personal data. We may share information with:

• Our staff and practitioners directly involved in your child’s care

• Cambridgeshire County Council and relevant safeguarding or regulatory authorities, where legally required

• Independent therapists and practitioners, you choose to engage with, as set out above

• Trusted service providers who support our operations, such as website hosting (Wix), payment processing and booking systems

• Emergency services or medical professionals, where necessary to protect a child’s safety or health

 

How Long We Keep Your Information

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including any legal, accounting, safeguarding or reporting requirements. Childcare and safeguarding records are retained in accordance with statutory guidance and Cambridgeshire County Council requirements. When information is no longer required, it is securely deleted or destroyed.

 

Keeping Your Information Secure

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse or disclosure, including restricted access to records, secure storage of paper and digital files, and secure handling of online bookings and payments.

 

Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you or your child

• Request correction of inaccurate or incomplete information

• Request deletion of your information, where applicable

• Object to or restrict certain types of processing

• Withdraw consent at any time, including for photography, video or marketing communications

• Request a copy of your data in a portable format

• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly

To exercise any of these rights, please contact us at nestsensory@gmail.com.

 

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve your browsing experience, understand how visitors use our site, and support booking and contact functionality provided through Wix. You can control or disable cookies through your browser settings; please note that some parts of the website may not function as intended if cookies are disabled.

 

Links to Other Websites

Our website may contain links to third-party websites, such as our partner organisations or social media pages. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies separately.

 

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be published on this page with a revised “last updated” date.

 

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please get in touch:

Sensory Nest

260 Hethersett Close, Newmarket, CB8 7AT

Email: nestsensory@gmail.com

​​​​​